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All prices exclude £2.95 P+P this is a fixed price regardless of order value. (Overseas shipping prices are calculated based on location.)

FOR YOU OWN PEACE OF MIND
You will be shown the total cost of your order before offering any credit card details. You will maintain the right to cancel your order anytime prior to dispatch of your goods.
Are my credit cards details safe?
The pages of this site where you enter your credit card details are secure and very unlikely to leak any information to a third party (look for the 'key' at the bottom of your screen when on the 'checkout' screen) . Your details are only handled by Netbanx, who are one of the largest on-line secure payment specialists. Your credit card number is never made available anywhere else .
How long will you take to deliver my goods?
Many of our 'in-stock' items will be dispatched within a few days.
Do I get a guarantee?
Refunds are not possible on personalised items, except in the case of damaged or faulty goods. All other items must be returned in original condition to qualify for refund.
What if...?
Any other queries or questions, please drop us a line... info@quillstore.com